Introduction

The Tenant Services section of the Tenant Handbook is designed to provide you with guidelines and information on quality tenant services at Highline at Greensboro District. AREP employs a highly trained professional team to ensure that your expectations of quality in operating and servicing the property are met. On a nationwide basis, we have access to an extensive and specialized support staff consisting of experts in management, engineering and construction. Local organization and attention to detail in combination with the support staff help maintain the highest level of efficiency and keep the building running smoothly.

As part of our management responsibility, AREP's program of standard services promotes the first class image of your company and Highline at Greensboro District. These include:

  • Premier office cleaning
  • Public area maintenance
  • Building systems maintenance
  • Elevator service

AREP also coordinates requests for many other special services. In many cases your requests can be handled the same day we are notified by the Highline at Greensboro District Team. When we can do the work with in-house, on-site personnel, the advantages are many and include:

  • Convenience
  • Quick response
  • Follow-up
  • Quality work
  • Lower cost

When extensive services are needed, such as remodeling or redecorating, AREP has the capability and stands ready to coordinate the work from beginning to end. During the process we thoroughly review your objectives with you and develop a set of guidelines that fulfill those objectives. Upon your approval of a proposal, we coordinate your business needs with the contractor and supervise the work to completion. While many basic needs can be filled by the Highline at Greensboro District Team, the Building also has arrangements with several designated contractors who provide reliable service at competitive prices due to the volume of work that the Building and AREP are able to offer the contractor. Prior to any services being performed, written approval must be obtained by the Management office from the tenant.

Please call the Management Office at 703-226-2750 if you would like additional information.

Introduction
Building Signage and Directory
Cleaning
Deliveries
Elevators
Extermination
Forms
HVAC
Mail Service
Service Requests
Storage Facilities
Tenant Center
Window Washing
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